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Customer Management (Settings)

Version Docs Updated

The Customer Management tab is where you configure the automated communication rules for users who register or make bookings in your system. Access it via MHM Rentiva > Settings > Customer Management.

📧 Customer Communication Settings​

Manage email notifications here to enhance the user experience and keep your customers informed throughout the process.

  • Send Welcome Email: Sends a brand-customized "Welcome" message to a new user who registers via MHM Rentiva forms.
  • Send Booking Notifications: Sends the customer an instant update whenever a booking status changes (e.g., Pending → Confirmed or Cancelled).

🖼️ IMAGE: CUSTOMER COMMUNICATION PANEL​

(Settings > Customer Management tab, email notification controls area)

💡 Related Information​

To customize the content and design of these notifications, see:

Section Summary​

  • Use Post-Registration Communication to make the first connection with new customers.
  • Use Status Updates to give customers transparent visibility into their booking process.

Changelog​

DateVersionNote
23.04.20264.27.2English translation added.
19.03.20264.21.2Customer Management (Settings) documentation created based on panel screenshot and code analysis.